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> Training Required
The Exploria Customer Support Team offers licensed subscribers comprehensive support and problem resolution for all of their needs. The goal of the Customer Support Team is to provide superior customer service which clients can consistently depend on. Exploria offers a full range of integrated services to handle customer support issues. These services include:
Online Support
Exploria's Customer Support website, offers 24 hour support. The website features access to resources such as, frequently asked questions and a direct request form for technical and training issues from Exploria's customer support team.
Live Customer Support
Speak to a customer service rep. toll free at:
Mon-Fri 8:30 to 5:30 EST
Customers can call Exploria's support engineers regarding any issues or problems they may have.
After-Hours Support
Exploria understands that licensed users may need assistance after regular business hours. Thus customers who need support outside regular business hours can call the telephone support center to schedule an appointment after hours or on weekends.